This Privacy Policy explains how Directimo.com (“Directimo”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit our website or use our services. By accessing Directimo.com, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Data: Name, email address, phone number, and other contact details you provide when you create an account, submit an inquiry, or interact with our services.
Property Preferences: Information about your property interests, search criteria, and saved listings.
Usage Data: Information about how you use our website, including your IP address, browser type, device information, and browsing activity.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze website traffic.
2. How We Use Your Information
We use your personal information to:
Provide, operate, and improve our services.
Respond to your inquiries and requests.
Send you service-related communications, such as confirmations, updates, and notifications.
Send you marketing communications if you have opted in (you can unsubscribe at any time).
Analyze website usage and trends to enhance user experience.
Comply with legal obligations and enforce our terms and policies.
3. Legal Basis for Processing
We process your personal data based on:
Your consent, which you may withdraw at any time.
The necessity to perform a contract or take steps at your request.
Our legitimate interests in providing and improving our services.
Compliance with legal obligations.
4. Your Rights
Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the right to:
Access your personal data and request confirmation of whether it is being processed.
Request correction or deletion of your personal data.
Restrict or object to the processing of your data for legitimate reasons.
Withdraw your consent at any time.
Request data portability, where applicable.
To exercise these rights, please send a written, dated, and signed request to suport@directimo.com. We will respond in accordance with applicable law.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
Service providers who assist in operating our website and delivering services, under strict confidentiality agreements.
Legal authorities if required by law or to protect our rights.
Other parties with your explicit consent.
6. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law. You may request deletion of your data, subject to legal exceptions.
7. Cookies
We use cookies to:
Remember your preferences and settings.
Analyze website performance and usage.
Provide personalized content and advertisements (where applicable).
You can manage your cookie preferences through your browser settings or our cookie consent banner.
8. Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is completely secure. We strive to protect your information but cannot guarantee absolute security.
9. International Transfers
Your data may be processed and stored outside your country of residence. We ensure that adequate safeguards are in place for such transfers, in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at: suport@directimo.com
By using Directimo.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.